The Ghana Revenue Authority (GRA) has stepped up stakeholder engagement ahead of the rollout of the Integrated Tax Administration System (ITAS), holding a high-level forum in Accra for leaders of major business and industry associations.
The meeting, held on Friday, forms part of a phased national consultation process accompanying what is expected to be one of the most significant digital reforms in Ghana’s domestic tax administration in recent years.
It follows earlier engagements with tax consultants, media, and is aimed at ensuring that the business community is adequately prepared for the transition and full implementation of the system.
ITAS is a unified digital platform designed to bring together core tax administration functions into a single, end-to-end system.
When fully operational, it will replace multiple legacy platforms and allow taxpayers to register, file returns, make payments, track compliance status and access support services through one interface.
Addressing participants, the Commissioner-General of the GRA, Mr Anthony Kwasi Sarpong, underscored the importance of sustained stakeholder engagement to the success of the reform.
“The transition to ITAS is too consequential, and the constituencies it affects too varied, for engagement to be treated as a one-off event,” he said.
He added that the views of those who would use the system daily must be reflected in the rollout plan.
The forum brought together representatives from key trade associations, including the Association of Ghana Industries, the Ghana Union of Traders Association and the Ghana Institute of Freight Forwarders.
Under the new system, businesses are expected to benefit from the consolidation of multiple tax records into a single taxpayer profile, real-time filing and payment confirmation, and more transparent compliance tracking.
Mr Sarpong also outlined plans to improve the speed of tax refunds and introduce more targeted, risk-based audits.
The system was piloted at the Kaneshie Taxpayer Service Centre in April 2026 and has since been extended to additional centres across the Greater Accra Region. A full nationwide rollout is scheduled for September 2026.
Beyond its operational benefits, ITAS forms a key part of the GRA’s broader institutional transformation agenda.
The initiative falls under the Innovation and Technology Transformation pillar of the Commissioner-General’s six-pillar reform strategy, aimed at strengthening tax compliance and improving service delivery.
BY MALIK SULLEMANA
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