MTN Ghana has announced plans to invest more than $1 billion over the next three years to expand its network, strengthen cybersecurity systems and improve service delivery across the country.
The investment forms part of the company’s long-term strategy to enhance infrastructure, meet growing data demand and strengthen its resilience against evolving cyber threats in the telecommunications sector.
The Chief Executive Officer of MTN Ghana, Mr Stephen Blewett, disclosed this at the company’s 2026 Media and Stakeholder Forum held in Accra on Friday.
He explained that a significant portion of the investment would go into network expansion and upgrades of IT systems to ensure efficiency and resilience as the business continues to grow.
“As your business grows, you need more robust systems. With the increasing number of cyber-attacks globally, it is important to invest in resilience to ensure consistent service delivery,” he said.
Mr Blewett said the company remained committed to improving customer experience while maintaining secure systems capable of supporting Ghana’s digital transformation agenda.
He identified fibre cuts as a major operational challenge affecting service quality, attributing the problem partly to road construction works and human interference.
According to him, while the company collaborates with relevant authorities during planned infrastructure works to relocate fibre installations, uncoordinated activities and deliberate damage continue to disrupt services.
“We are experiencing many fibre cuts, some due to construction and others due to lack of awareness. In some cases, people even set fire near fibre installations, which is dangerous because it affects critical national infrastructure,” he said.
Mr Blewett called for stronger public education and stricter enforcement measures to protect telecommunications infrastructure, stressing that damage to fibre networks had nationwide implications.
The forum, held under the theme “MTN Ghana @30: Connecting Ghana, Shaping the Digital Future,” formed part of activities marking the company’s 30 years of operations in Ghana.
It brought together media practitioners, regulators, partners and other stakeholders to review the company’s performance and future outlook.
Mr Blewett described Ghana as a strong and attractive market, noting that MTN continued to record significant growth in subscriber numbers and data usage.
He revealed that MTN Ghana currently has over 31 million subscribers, while data usage has grown by about 48 per cent, driven by increased demand for video streaming, social media and other digital services.
“We are pleased with our performance, but we remain focused on sustaining growth and delivering value to our customers,” he said.
He identified digital services, particularly mobile gaming and entertainment, as emerging growth areas, especially among young people.
“Gaming is becoming a major opportunity. Many young people who did not have access to traditional gaming consoles can now access games on their mobile phones,” he said.
Mr Blewett added that MTN aims to support local developers to create and export digital content globally.
On infrastructure, he announced plans to roll out more than 800 new cell sites in 2026 to improve coverage and network quality nationwide.
He stressed that network performance depended on spectrum availability, coverage and fibre connectivity, adding that sustained investment was essential to meet customer expectations.
Mr Blewett also outlined the company’s sustainability efforts, noting that more than 50 per cent of its operational sites are powered by solar energy, with ongoing plans to increase the use of renewable energy.
He further said MTN was working towards achieving gender balance, with a target of 50 per cent female representation in its workforce.
Meanwhile, the Chief Executive Officer of MobileMoney Fintech Limited, Mr Shaibu Haruna, disclosed that all 10,000 agents whose accounts had previously been blocked due to suspicious activities had been reinstated after a review.
He explained that the accounts were initially suspended in line with regulatory requirements to protect customers and ensure compliance.
Mr Haruna assured that the company would continue to monitor transactions closely and take decisive action against any agent found engaging in fraudulent activities.
BY KINGSLEY ASARE
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