Telecel Expands Retail Network in Takoradi
Telecel Ghana has officially opened its newest retail outlet at the Takoradi Mall, marking a significant step in the company’s commitment to expanding access and convenience for customers in the Sekondi-Takoradi metropolis.
The new retail shop, the 493rd outlet of Telecel Ghana, offers a comprehensive range of services, including SIM registration and replacement, fixed broadband and mobile connectivity, Telecel Cash transactions, enterprise business solutions, and device sales. Customers can also enjoy personalised support from trained staff for technical assistance and product guidance.
As part of its growth strategy, Telecel is implementing an innovative partnership model with local entrepreneurs. Ms. Mercy Dawn Akude, General Manager for Commercial Operations at Telecel Ghana, emphasised the company’s ongoing investment in retail partnerships that empower local businesses and bring products and services closer to customers.
“Our retail model strengthens existing businesses by enabling owners to offer a broader range of services, attract more footfall, and upgrade their retail spaces,” she explained. “This approach expands our reach and ensures customers can access support where they live and work. We believe collaborating with local business owners who understand their communities best is the right way forward.”
The local partner for the Takoradi Mall retail shop, Buadac Company Limited, stated that Telecel’s presence enriches the variety of services available, creates new revenue streams, and strengthens the mall’s position as a central hub for both business and leisure in the twin port city.
National Retail Manager Anita Yayra Akoto, addressing attendees at the launch, said the opening reflects Telecel Ghana’s goal of being more accessible and responsive to customer needs. “We encourage everyone in and around Takoradi to visit our new retail shop. Our team is ready to welcome customers, assist with their needs, and share the positive, connective energy that defines our brand,” she said.
The Takoradi Mall retail shop is part of Telecel’s broader retail expansion plan, which includes upgrading existing outlets through partnerships nationwide to enhance accessibility and customer satisfaction. During the opening week, customers visiting the new shop received rewards and branded souvenirs while accessing Telecel Ghana’s full range of products and services.
By Times Reporter
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